Privacy Policy

Last Updated: 13 July 2026

This Privacy Policy explains how Finishing Touch (Pty) Ltd trading as LenTec Engineering (“LenTec Engineering”, “we”, “our”, “us”) collects, uses, and protects your personal information in accordance with the Protection of Personal Information Act (POPIA) and other applicable South African laws.

1. Information We Collect

We may collect personal information such as your name, email address, phone number, and physical address when you contact us, place an order, or subscribe to updates. We also collect technical information such as IP addresses, browser type, and usage data for analytics and security purposes.

2. Legal Basis for Processing

We process personal information based on your consent, contractual necessity, compliance with legal obligations, and legitimate business interests such as product development and customer support.

3. Use of Information

Your information is used to provide services, fulfill orders, improve our products (including stoves, outdoor equipment, off-grid and solar-powered devices, and cooling/camping solutions), and communicate with you about updates or promotions.

4. Data Protection

We implement appropriate technical and organizational measures to safeguard your personal information against unauthorized access, disclosure, alteration, or destruction.

5. Sharing of Information

We do not sell your personal information. We may share data with trusted service providers or legal authorities when required by law.

6. Your Rights

Under POPIA, you have the right to access, correct, or delete your personal information. You may also withdraw consent for processing at any time by contacting us.

7. Data Retention

We retain personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law.

8. Cookies and Tracking

Our website may use cookies and analytics tools to improve user experience. You can manage cookie preferences through your browser settings.

9. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices of those websites.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last Updated” date.

11. Contact Us

For privacy inquiries, please contact us:
Email: info@lentec.co.za
Phone: +27 82 777 3509
Address: 45 30th Avenue, Balvenie, Cape Town, South Africa, 7490